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25 of July
The Doctor Virus website is launched. We're working hard at getting it right, and getting the information you need to you! Check back often to see the updates! |
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4 of July
The concept of the business is formed, reach out to people in need of help, but don't know how to fix their computers, or don't know where to take them. "Let's go to them instead.." comes the idea. "We make house calls...like a doctor, but to sick computers." Now we have a company name! Doctor Virus! |
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1 of June
Several tech-type people at lunch talk about all their friends and family that have problems with their computers. The phrase "I wonder how many people need this kind of help?" comes up. An idea is formed. |
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I didn't know what was wrong with my computer, just that I couldn't surf the internet and get email. Man, the pop-ups and search bars were so bad even if I got on the internet I couldn't see anything. One call to Doctor Virus ended those problems. They picked up my machine, killed the nastiness on it, and returned it the next day. I feel like I have a new computer!
Courteous, informative and fast. I'm happy!
Alan M., Gastonia |
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| How do you remove all those nasties from my computer? |
| Doctor Virus uses state-of-the-art software to de-louse your computer of viruses, spyware, "trojans", and browser hijacks. We scan your computer untill we ferret out the very last remnants of evil. |
| Ok, you got my computer clean and it runs like a champ. How soon will it be before I have to call you again? |
| That's a easy question to answer. We not only clean your computer, but also will inform and educate you on how to prevent your computer from being infected again. We'd love to see you time and time again, but we'd rather have your friends, family, and co-workers know that one visit from us cured your computers ills. |
| Pretty big promise there. Will you guarantee I'll never have another virus/hijack/trojan/spyware on my computer again? |
Nope, we can't guarantee that. The reason is that just like bacteria and viruses, computer viruses are always evolving, and the people who write malicious code today have vastly improved their skills. In just the last year or so, we've seen viruses that kill other viruses, viruses that come in the form of *.zip files, and viruses that re-write Internet Explorer's internal code.
While no company can guarantee 100% that your computer will never be infected again, we do promise is that we will do our best to minimize your risk significantly. Once your computer is clean, we'll suggest and offer products that will vastly reduce your computer's exposure to new infection. Sometimes these products will be software, sometimes hardware, but usually a combination of the two. We can promise you that any product we suggest is one that we use ourselves. |
| Do you just do individuals and small businesses? My church's/civic organizations computers are a mess. Can you help? |
| Whole-heartedly YES! In fact, we offer reduced rates to churches and some civic organizations. Doctor Virus intends on being part of your community. What better place to start? |
| How long will you have my computer? Can you guarantee me that I won't lose anything important on it? |
Usually from pickup to delivery, it will take two or three days. Not only do we clean your computer, but we'll apply security patches and updates to your operating system, and do a general diagnostic on the computer once we have it running like new.
One thing that is nearly impossible to predict is the extent of the damage to the files on your system. We'll certainly do our best, but cannot guarantee 100% that we can recover all your files if they are damaged. However, in most cases, none of your personal documentation will be affected (spreadsheets, text documents, music/video files, etc.), either by our efforts, or by whatever problems exist on your system.
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| One last question? Why do people write viruses and the like? |
| Unfortunately, there is a segment of our population that wants your data for monetary gain. Others do it for fun. Personally we believe that they need to get out in the sun and discover the opposite sex. |
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